PWDS Extrusions Pvt Ltd — Uniframe Window Systems
Privacy Policy
Legal Document

Privacy Policy

Uniframe is committed to protecting the privacy and security of our users. This policy explains how we collect, use, and safeguard your information within the Uniframe mobile applications.

📅   Last Updated: March 2026

By using the Uniframe application, you agree to the practices described in this Privacy Policy. Please read this document carefully to understand our commitment to your privacy.

This Privacy Policy applies to all Uniframe mobile applications, including:

📱 Uniframe BDO 📱 Uniframe Manager 📱 Uniframe Fabricator

These applications are intended exclusively for authorized employees, field executives, and fabrication partners of PWDS Extrusions Pvt Ltd (Uniframe Window Systems). They are not intended for use by the general public.

Section 01

Information We Collect

Uniframe collects certain information to provide operational and business services within the application.

1.1 Location Information

We collect device location data to enable live location tracking of field staff.

  • Real-time GPS location
  • Background location updates
  • Location accuracy data

This is used to monitor field staff movements, track visits to customer locations, improve operational management, and provide route and activity verification.

Background Location — Prominent Disclosure: Uniframe BDO and Uniframe Manager collect location data in the background (while the app is not actively in use or the screen is off) to continuously track field staff visits and verify on-site activity during working hours. This background location data is used solely for internal business operational purposes — monitoring field visits, generating attendance records, and verifying customer site activity. Uniframe Fabricator does not collect background location. This data is never used for advertising and is never shared with third parties.

1.2 Call Log Information

Uniframe accesses call logs to record communication activity between staff and business contacts only. The application does NOT store or record call audio. Personal call history unrelated to registered business contacts is never accessed or stored.

  • Number of calls made to customers
  • Call duration
  • Call timestamps

1.3 Camera Usage

Uniframe uses the device camera to capture images related to field operations. Images captured are stored securely and used strictly for business documentation.

  • Site visit photos
  • Project progress documentation
  • Proof-of-work images
  • Customer site documentation

1.4 Device and Technical Information

We may collect basic device information including device model, operating system version, app version, and network status. This is used for app performance monitoring, bug fixing, and service improvement.

1.5 File Upload Information (Uniframe Fabricator)

The Uniframe Fabricator application allows fabrication partners to upload PDF documents related to quotations and fabrication orders.

  • PDF quotation documents
  • Fabrication order documents
  • Project-related attachments

Files are accessed only when explicitly selected by the user for upload. The application does not scan, read, or access any other files stored on the device. Uploaded files are stored securely and used solely for order and quotation management within the Uniframe system.

Section 02

Permissions We Request

Uniframe requires the following Android permissions to operate correctly. All permissions are used exclusively for internal business operations.

INTERNET
Connect to backend servers, sync application data, and upload images and activity logs.
CAMERA
Capture site images, upload field documentation, and record visual evidence of work completed.
ACCESS_FINE_LOCATION
Provide precise live tracking of field staff and monitor customer visits.
ACCESS_COARSE_LOCATION
Provide approximate location when precise GPS is unavailable, to support activity logging.
ACCESS_BACKGROUND_LOCATION
Allow continuous location tracking when the app is not actively in use, to support field visit verification and attendance reporting during working hours. Never used for advertising.
CALL_PHONE
Allow users to directly call business contacts (customers, fabricators) from within the application.
READ_PHONE_STATE
Identify device status during calls and ensure proper call activity logging.
READ_CALL_LOG
Track calls made to registered business contacts, record durations, and generate communication reports. Personal call history unrelated to business is never accessed.
FOREGROUND_SERVICE
Run background services for location tracking and maintain real-time activity updates during field operations.
FOREGROUND_SERVICE_LOCATION
Maintain a foreground service specifically for location tracking to ensure reliable and accurate field tracking.
WAKE_LOCK
Keep the device active during tracking operations to ensure accurate location updates are not interrupted.
POST_NOTIFICATIONS
Send important app notifications and alert users about tasks, updates, or operational messages from management.
READ_MEDIA_DOCUMENTS
(Uniframe Fabricator only) — Allow fabricators to select and upload PDF quotation and order documents from their device. Only files explicitly selected by the user are accessed.
READ_EXTERNAL_STORAGE
(Uniframe Fabricator only, Android 12 and below) — Allow access to user-selected files for PDF upload on older Android versions. No other files on the device are accessed.
Section 03

How We Use Your Information

The collected data is used exclusively for internal business operational purposes. It is never used for advertising, profiling, or sold to third parties.

  • Track field staff activity
  • Monitor customer interactions
  • Document site visits
  • Generate business reports
  • Improve operational efficiency
  • Ensure service accountability
  • Verify attendance and field presence
  • Monitor travel allowance and expense reporting
Section 04

Data Security

Uniframe implements appropriate technical and organizational security measures to protect collected data. Data is stored securely on protected servers and accessed only by authorized personnel.

  • Encrypted data transmission
  • Access restricted to authorized personnel only
  • Protection from unauthorized access
  • Protection from loss or misuse
Section 05

Data Sharing & Advertising

Uniframe does not sell, rent, trade, or share personal data with any third parties for commercial or advertising purposes.

Collected data — including location, call logs, and device information — is never used for advertising and is never shared with advertising networks or data brokers.

Information may only be shared with:

  • Authorized company administrators
  • Internal reporting systems
  • Legal authorities when required by law
Section 06

Data Retention

We retain collected information only for as long as necessary to fulfill operational purposes, maintain reporting records, and comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.

Section 07

Data Deletion Rights

Users have the right to request deletion of their personal data collected through the Uniframe applications.

📧 To request deletion of your data, email us at [email protected] with the subject line "Data Deletion Request" and your registered employee details. Requests will be processed within 30 days.

Please note that certain data may be retained where required by law or for legitimate business record-keeping purposes.

Section 08

User Responsibility

These applications are intended for use by authorized employees of PWDS Extrusions Pvt Ltd only. Users are responsible for:

  • Using the application for authorized business purposes only
  • Maintaining the confidentiality of login credentials
  • Following company policies regarding data use
  • Not sharing access with unauthorized individuals
Section 09

Changes to This Privacy Policy

Uniframe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be reflected by modifying the Last Updated date at the top of this document. Users are encouraged to review this policy regularly.

Section 10

Contact Information

If you have questions, concerns, or data deletion requests regarding this Privacy Policy, please reach out to us:

🏢
Company Name
PWDS Extrusions Pvt Ltd
(Formerly – Uniframe Window Systems)
🌐
Company Website
✉️
📍
Corporate Head Office — Coimbatore
PWDS Extrusions Private Limited & 538/2 Airport Service Road
Alagu Nagar, Civil Aerodrome Post,
Coimbatore – 641 014
Tamilnadu, India